Return & Refund Policy

We endorse a 15-day effortless return policy.

Returns made Simple

Let us fix it together	Let us take note:
Log into https://mybodyindia.com/. Click on My Orders in the My Account section. Choose item/s to return from the selected order. Specify the cause for the return and attach relevant applicable images. • Select your pick-up address and click "Proceed".	Only purchases from www.leefabia.com are accepted for returns. Return requests must be sent within 15 days after delivery. To be eligible for a return, the item must be in the same condition in which it was received: unused and unworn, with tags, and in its original packing.

 

Eligible for Return (within 15 days from delivery):

• Bras.
• All outerwear products, including Night suites, Feeding suites, Short nighties, Leggings and jeggings, Pyjamas, Shorts, Sleep dresses etc.

Exclusions for Health & Hygiene Standards:

• Innerwear (Camisoles, Crop/Tank Tops, Inner Tank Tops, Panties, Hipsters, Boyleg, Shorties, Bloomers, Slips, Underwear, Vests, etc.)
• Shapewears.
• Thermals.
• Accessories: Handkerchief, Caps, Masks, Socks, Towels.

Return Guidelines:

1. Damaged External Packaging:

• If the packaging is damaged, don’t accept the package.
• Report immediately through the Get in Touch section.
• Once the return is accepted by our warehouse, the refund gets queued for processing to the banking partners.
• For the bank’s processing time, please refer to the table below.

 

1. Delivery of Damaged/Different Product:
   
   

1. Return via https://mybodyindia.com/:

• To initiate a return, navigate to My Orders in the "My Account" section and enter the matching criteria.
• Please include photographs of damaged or different products to support the claim.
• We facilitate free reverse pick-up for areas serviced by our delivery partner; otherwise, self-shipment is required.
• Refunds are queued for processing by banking partners after successful pick-up.
• Please see the table below for information on the bank's processing times.

1. Return through Self-Shipment:
   • Return the items in the original packaging to the provided address below.
   • Courier charges get reimbursed as a gift card redeemable only on https://mybodyindia.com/ post the courier invoice is furnished to us.
   • Please see the table below for information on the bank's processing times.

1. Guidelines for Product Quality Concerns:
   
   To maintain the highest quality standards, we implement a comprehensive and thorough quality assurance process for each product.

 

• A defect is defined as any irregularity or flaw that surpasses normal wear and tear. In the rare event that you discover a defective product, we are committed to resolving the issue promptly and efficiently, regardless of where it was purchased.
• Please don't hesitate to reach out to us, and our customer care staff will assist you throughout the resolution process.
• To expedite our service, please provide photographs of the defective product, including the front and back views, product label, and highlighting the area of defect.
• We will accept your claim and provide a refund or E-Gift card for the clothing. E-Gift cards are only valid for purchases made through https://mybodyindia.com/. In addition, we may request the defective product for internal examine and inspection.
• We prioritize your satisfaction and are committed to resolving any product-related concerns.

 

Note: Only genuine products qualify for refunds or E-Gift certificates. Please note that, things purchased on sale are not eligible for a refund or an E-Gift Card.

Self-Shipment address:

MYBODY APPARELS
G39.2nd Floor, Rajprabha Industrial Estate, Building No. 6, Sativali Road, Vasai East, Mumbai, Maharashtra- 401208.

Contact: +91 9967517124

 

Refund Process:

Refunds could be

• Full Refund: 100% of the amount paid is returned to the source account.
• Partial refund: The refund amount is split in the same proportion as it was while placing the order.

For example:

You purchased item(s) of INR 1000 and made the payment shown below.

Mode of Payment	Amount (INR)	Order/Refund proportion
Debit card/Credit card/UPI/Net banking/Wallet	800	80%
E-Gift Card/Voucher	200	20%

 

You claimed a refund for an item priced at INR 250, so the refund will be executed in the following proportion.

Total Refund Amount (INR)	250
Debit card/Credit card/UPI/Internet banking/Wallet	200	80% of the refund amount
E-Gift Card/Voucher Refund	50	20% of the refund amount

 

 

Refund Timelines

Refund timelines differ based on payment system, and consumers get informed of the refund status by email.

Payment Mode	Refund Method	Refund Receipt Time (After Initiation)
Credit Card	Reverse Credit	5 to 7 Business Days
Debit Card	Credit in Bank Account	7 to 14 Business Days
Net Banking	Credit in Bank Account	7 to 14 Business Days
UPI/Wallet	Credit in Bank Account	5 to 7 Business Days
E-Gift Card/Voucher	Reactivation/New E-Gift card	5 to 7 Business Days